Chegg Research 101
How it works
Sign up and we’ll contact you if a research study matches your profile. By participating, you’ll impact the future of our products. We run research sessions remotely over the web and in our Santa Clara lab.
Who participates
We're looking for many types of participants. If you are a high school student, college student or the parent of a student, you may be able to participate in our studies.
What you’ll do
During a research session, you'll try out a new product or show us how you use current products. Our researchers will ask you a series of questions and you'll give them your honest feedback.
Compensation for your time
You can earn between $25 and $150 for participating in our studies. Payment is handled via Tremendous Visa Card for most studies and PayPal for international studies. Our Research Assistant will give you details regarding payment for the study you participate in.
In 2016, Chegg UX Researchers spoke with over 1415 high school and college students, and collected data from over 7000 survey responses.
Learning directly from students helps make our products better.
Examples of the research we do
Onsite Interview
A Researcher might invite you to come to a Chegg office to ask questions and show you something in development to get your feedback. This type of study typically takes 1 hour.
Remote Interview
Remote research is like Onsite except it happens over the phone or web conference. The Researcher will show you various product designs via screen-sharing and get your feedback.
Field Study
During a field study, one of our Researchers will interview you at your home or office. This type of study typically takes 1-2 hours.
Survey
Sometimes Chegg Researchers simply need people to respond to Chegg product-based surveys. Survey completion typically takes 5-10 minutes.
Want to help Chegg build better products?